On 19th October Kingsbridge will be hosting our first No Email Day (inspired in no small part by Paul Lancaster’s original idea). We’ll be placing a block on internal emails only – emails out of the business will still be permitted. You might be thinking of doing your own, or just wondering what it might involve. Here’s how we’re doing it, and why:
Did You Know?
- On average, we spend 13 hours per week engaging with our emails
- 28% of the work week is spent reading and responding to emails
- Over 108 billion emails are sent each day
- The average employee sends or receives 112 emails a day
- Microsoft, Atos, Sage, Powwownow, IBM, Google, the Sunday Times, and the UK Government have all held No Email Day’s
What do staff need to know?
- In order for this to work, the office must embrace the concept. This isn’t a joke!
- Staff can still use internal messaging services to communicate
- In our case, we’ll be covering our first NED on our Twitter, Facebook, and LinkedIn pages, as well as this blog
- Don’t shout! Staff are encouraged to get up and talk to their colleagues
- Everyone will have access to a phone
- The rules still apply to anyone out of the office on the day – don’t try and send emails to colleagues. Call them if you need to talk.
- A filter will be in place on internal Kingsbridge emails for 19th October only
What do we hope to achieve?
- Face to face and telephone communication are encouraged
- We are encouraging collaboration and greater social interaction
- It is about improving productivity and reducing stress. Is email a new form of knowledge pollution?
- It’ll give us time to think – to be strategic, creative, and innovative
- Restricting email usage is something innovative companies across the world are doing
- It is not about hampering staff, or making work difficult. On the contrary – it is about people working together to achieve something better, and getting them to communicate
- As a recent Time article noted:
“Email may be a great time-saver, but it is also an easy way for important messages to get lost in translation, especially in the work environment.”
Reducing the volume of internal email reduces the number of misinterpretations and misunderstandings and emails that don’t have clarity. It also helps avoid endless, time-draining email chains.
No-email days restore the human element of the business and can even be fun. Policing the policy can become a friendly competition among employees and helps build camaraderie.”
Q: Can I send external emails?
A: Yes. Any emails out of the business are still permitted.
Q: Can I use internal messaging services?
Q: How do I communicate with my colleagues?
A: You can talk to them face to face, or on the phone. Don’t shout!
Q: What will happen if I try and send an internal email?
A: The email will show in your ‘Sent Items’ folder, but it will not be received by the person you’re sending it to. It will not resend later. If you have any emails you need to send, keep a draft and send them the next day.
Please also bear in mind that external emails with internal contacts CC’d in will only go to people outside of the business. Your colleagues will not receive them.
Q: Why are we doing this?
A: To encourage communication, interaction, and productivity.
Q: Will we be doing this regularly?
Q: If I have a problem with this, who do I talk to?
A: You can talk to anyone. Communication is encouraged!